Terms of Use

These Terms of Use govern access to and use of the Registry Intelligence website, commercial intelligence modules, compliance applications, regulatory guides, protected browser interfaces, downloadable files, reports, workbooks, generated output packages, accounts, subscriptions, and related services.

Registry Intelligence is operated by Poland Documents, a sole proprietorship registered in the Republic of Poland. References to “Registry Intelligence,” “Poland Documents,” “we,” “us,” and “our” in these Terms mean Poland Documents acting as the operator and service provider. References to “you” and “your” mean the individual or organization accessing or using the Services.

By accessing the website, creating an account, purchasing a product, submitting a payment, uploading a file, requesting generation, downloading an output, or otherwise using a Service, you agree to these Terms. If you use the Services for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Services.

1. Service provider information

Service provider and contracting party: Poland Documents, a sole proprietorship registered in the Republic of Poland.
Operating brand: Registry Intelligence.
Business address: Ogrodowa 58/lok. 29, 02-791 Warszawa, Poland.
Email: inbox@polandoc.com.
Telephone: +48 501 335 073.
Website: https://polandoc.com/.

Registry Intelligence is the product and service brand. Poland Documents provides the technical, operational, commercial, payment, administrative, and contractual basis for the Services.

2. Scope of the Services

The “Services” include all public and protected services made available through polandoc.com under the Registry Intelligence brand, including:

• official-source commercial intelligence modules;
• public previews, research guides, source explanations, and market pages;
• protected browser interfaces, search, filters, evidence views, and account areas;
• CSV, XLSX, PDF, ZIP, report, workbook, and other digital downloads;
• regulatory and compliance-readiness applications;
• file upload, column mapping, validation, conversion, calculation, and generation functions;
• one-time purchases, subscriptions, licensed access, and related support;
• future focused tools and guide collections listed in the U.S. Compliance Tools & Regulatory Guides directory.

Product-specific pages, checkout descriptions, access notices, application instructions, pricing statements, data-retention notices, and written order terms form part of the agreement for the relevant Service. If a product-specific term directly conflicts with these general Terms, the more specific term controls for that product to the extent of the conflict.

3. Business use, eligibility, and authority

The Services are designed primarily for businesses, sole proprietors, professional users, importers, manufacturers, sellers, consultants, analysts, compliance teams, trade professionals, property and construction professionals, procurement users, and other persons acting for commercial or professional purposes.

You must be at least 18 years old and legally capable of entering into a binding agreement. If you act for a company or other organization, you represent that you are authorized to provide instructions, submit data, make purchases, and accept these Terms for that organization.

You may not misrepresent whether you are acting as a business or consumer. Where mandatory consumer law applies despite the business focus of the Services, the mandatory consumer protections described in Section 9 remain unaffected.

4. Technical requirements

To use the Services, you are responsible for obtaining and maintaining compatible equipment, software, and connectivity. Depending on the Service, technical requirements may include:

• a reliable internet connection;
• a current, supported web browser with TLS/HTTPS support;
• functional cookies where required for login, payment, security, or session handling;
• an active email address that you control;
• software capable of opening the purchased or generated file type;
• source files in the formats and size limits stated by the application;
• accurate account, billing, and payment information.

You are responsible for securing your device, email account, network, browser, downloaded files, and local storage. We are not responsible for loss caused by unsupported software, compromised credentials, local malware, unsafe file sharing, or failure to maintain your own copies after a stated download period expires.

5. Accounts and protected access

Some Services require an account, membership, access token, secure link, or other protected-access method. Other applications may permit direct use and one-time payment without a general Registry Intelligence account.

You must provide accurate information, maintain the confidentiality of credentials and access links, and notify us promptly of suspected unauthorized use. You are responsible for activity performed through your account or credentials unless the activity resulted directly from our failure to apply reasonable security measures.

Access is personal to the purchasing user or licensed organization and may not be sold, sublicensed, publicly shared, posted in shared credential repositories, or made available to unrelated third parties. An organization may permit access to its authorized personnel only within the user, seat, team, or license limits stated for the purchased Service.

We may require credential reset, revoke exposed links, limit automated traffic, or suspend access where reasonably necessary to protect the Service, other users, source systems, or stored data.

6. Orders, prices, payments, and taxes

Product pages and checkout screens state the applicable price, currency, billing basis, included access or output, and whether the charge is one-time or recurring. Prices may be based on a module, access period, seat, row count, selected record count, object count, document count, generated package, or another clearly stated unit.

Payments may be processed by Stripe or another payment provider identified at checkout. Payment-card information is submitted to the payment provider and is subject to that provider’s terms and privacy practices. We do not authorize you to send complete payment-card details through application uploads, contact forms, support email, or source files.

You authorize the displayed charge, including applicable taxes and fees disclosed before payment. You are responsible for providing correct billing details and for any bank, card, currency-conversion, or international-payment fees charged by your own provider.

Taxes are handled as required by applicable law. Prices may be displayed inclusive or exclusive of tax depending on the product, buyer location, business status, and checkout configuration. You are responsible for providing valid tax-identification or exemption information where requested. We may issue invoices or request additional information required for accounting and tax compliance.

We may reject or cancel an order before delivery where payment authorization fails, pricing is clearly erroneous, the requested use is prohibited, fraud or abuse is suspected, required information is unavailable, or the Service cannot safely produce the described result. If we cancel a paid order before providing the purchased access or output, we will refund the affected charge.

7. Subscriptions and renewals

A Service is recurring only when the product page and checkout clearly identify it as a subscription. The billing interval, renewal amount or pricing method, included access, and cancellation method will be disclosed before purchase.

By purchasing a subscription, you authorize recurring charges until cancellation. Unless otherwise stated, cancellation takes effect at the end of the current paid billing period. You retain access through that period, and partial-period refunds are not provided except where required by law or expressly stated for the Service.

We may change subscription prices or included features for a future renewal period by providing reasonable advance notice. If you do not accept the change, you may cancel before the new price or scope takes effect.

8. Digital delivery, corrections, and refunds

Digital products may be delivered through account access, a protected browser, a time-limited download, email notification, secure link, generated ZIP package, or another method stated at purchase. Delivery occurs when access is enabled, the download is made available, or the generated output is successfully provided to the purchasing user.

Before payment, you are responsible for reviewing the product description, preview, stated coverage, source date, file format, row or record scope, access period, application readiness results, and known limitations. Differences in a user’s preferred interpretation, intended business use, software environment, or desired fields do not by themselves make a correctly described digital product defective.

For business purchases, payments are generally non-refundable after the purchased access or digital output has been delivered. This does not apply where:

• you were charged more than once for the same order;
• we charged you but did not provide the purchased access or output;
• a generation failure attributable to our Service cannot be corrected or rerun within a reasonable time;
• the delivered product materially differs from its checkout description and we cannot provide a conforming replacement;
• we approve a refund in writing; or
• applicable law requires a refund or other remedy.

Report delivery or billing problems promptly through Registry Intelligence Contact. Include the purchaser’s email address, order or payment reference, affected product, date, and a clear description of the issue. Do not include complete card numbers or unnecessary sensitive data.

Where a correctable technical problem exists, we may first provide renewed access, repair the output, regenerate the package, replace the file, or issue an appropriate partial or full refund. Refunds are returned through the original payment method where reasonably possible; processing time is controlled partly by the payment provider and financial institution.

9. Mandatory consumer rights

The Services are primarily offered for business and professional use. Nothing in these Terms excludes or restricts rights that cannot lawfully be excluded. If you qualify as a consumer under applicable law, mandatory rules concerning pre-contract information, digital-content conformity, remedies, withdrawal, unfair terms, and dispute resolution continue to apply.

Where a consumer has a statutory right to withdraw from a distance contract, the applicable withdrawal period and legal exceptions apply. If you request immediate performance of a service or immediate supply of digital content before the withdrawal period expires, you may be asked to provide express consent and acknowledge the legal consequences, including loss of the withdrawal right after full performance or after digital delivery begins where applicable law permits.

A consumer wishing to exercise a non-excluded withdrawal right may send an unambiguous notice to inbox@polandoc.com identifying the purchaser, order, Service, purchase date, and decision to withdraw. This section does not create a consumer withdrawal right where the purchaser acted for business or professional purposes or where a lawful exception applies.

10. License and permitted use

Subject to payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the purchased Service and its delivered materials for your own internal business or professional purposes during the stated access period.

You may use purchased commercial intelligence to support internal research, screening, prioritization, account review, market analysis, compliance-facing review, property or project review, and other lawful internal business workflows. You may quote limited findings in internal work product when source context and limitations are preserved.

You may use generated compliance outputs for the business operation for which they were prepared and may provide necessary copies to your authorized employees, customs broker, attorney, accountant, consultant, laboratory, trade partner, platform, or government authority. Sharing necessary output does not transfer ownership of the application, validation engine, templates, reports, software, or Registry Intelligence materials.

No ownership right is transferred. All rights not expressly granted are reserved.

11. Prohibited use

You may not, and may not assist another person to:

• resell, republish, redistribute, license, rent, or publicly post a Service, module, dataset, protected page, report, workbook, template, or bulk portion of the content;
• share credentials, secure links, or protected downloads outside the authorized organization;
• scrape, crawl, harvest, mirror, index, or systematically extract protected content or application output;
• reverse engineer, decompile, disassemble, probe, copy, or attempt to derive application source code, validation rules, security controls, or non-public system design except where a statutory right cannot be waived;
• circumvent access controls, file limits, row limits, payment controls, rate limits, expiration controls, or regulatory freshness gates;
• upload malware, malicious formulas, harmful archives, executable content, or files intended to disrupt or compromise the Service;
• use the Services for unlawful surveillance, harassment, discrimination, deceptive conduct, sanctions evasion, fraud, or unauthorized access;
• use module data for consumer credit, employment, tenant, insurance, eligibility, background-check, or consumer-reporting decisions;
• represent Registry Intelligence output as an official government record, government approval, legal opinion, laboratory result, compliance certification, or guaranteed filing acceptance;
• remove source notices, copyright notices, limitations, disclaimers, or provenance information;
• submit information you do not have the right or authority to process;
• use the Services in a manner that harms users, infrastructure, source agencies, payment providers, or third-party systems.

12. User data and uploaded files

“User Data” means files, records, field values, instructions, mappings, corrections, identifiers, contact details, and other information that you submit to a Service. As between you and Registry Intelligence, you retain your rights in User Data.

You grant us a limited, non-exclusive right to host, copy, parse, validate, transform, encrypt, transmit, generate output from, and otherwise process User Data only as reasonably necessary to provide, secure, support, troubleshoot, and document the requested Service, comply with law, enforce these Terms, and protect legal rights.

You represent that you have a lawful basis and all necessary rights, notices, permissions, and authority to submit the User Data and instruct its processing. You are responsible for the accuracy, completeness, legality, and appropriateness of submitted information.

Do not upload information that the selected Service does not request. In particular, do not submit complete payment-card data, account passwords, private authentication secrets, classified information, unlawful content, protected health information, consumer credit data, or unnecessary sensitive personal data. Business contact and trade-party information should be limited to what is necessary for the stated workflow.

Uploaded application files are not added to Registry Intelligence city modules, public datasets, lead products, or unrelated customer products. File retention and deletion may vary by Service and will be described in the application, privacy notice, or product-specific terms. You must download needed output before the stated availability period expires and maintain your own appropriate backup.

13. Compliance applications

Compliance applications are data-preparation tools. They may map fields, check formats, identify missing or inconsistent information, apply published calculations, transform user-supplied data, and generate files or reports. They do not independently establish legal facts or determine whether a law applies to you.

For the CPSC eFiling CSV Builder & Validator, you remain responsible for confirming product scope, certificate type, Product IDs, applicable rules and citation codes, testing exclusions, manufacturer, manufacture date and place, test dates, laboratories, points of contact, certifier identity, certificate versions, customs-entry method, Foreign Trade Zone inventory relationships, and every other supplied value.

Registry Intelligence does not issue CPCs or GCCs, perform laboratory testing, select legal requirements, act as a customs broker, file a PGA Message Set, submit an ACE entry, certify a product, determine whether sales may continue, or guarantee acceptance by CPSC, the Product Registry, CBP, ACE, a marketplace, or another authority.

A successful validation indicates only that the supplied data passed the checks implemented in the identified application and rule version. It does not establish that the data is true, the evidence is sufficient, every applicable requirement was identified, or the receiving system will accept the file.

Official rules and formats may change. We may stop validation, payment, or generation where a material official-source change has not been reviewed or where continued output could apply an uncertain rule. Such a safety stop is not a guarantee that all regulatory changes will be detected immediately.

14. Commercial intelligence modules

Commercial intelligence modules organize selected official-source and lawfully accessible public-source records for professional review. They are not official databases, complete reproductions of government systems, guaranteed lead lists, legal opinions, title reports, zoning determinations, environmental assessments, credit reports, consumer reports, or final compliance conclusions.

Official records may be incomplete, delayed, amended, duplicated, incorrectly entered, removed, migrated, restricted, or interpreted differently by the responsible authority. A record does not necessarily prove current operation, legal status, ownership, compliance, fault, suitability, or commercial intent.

Module coverage, dates, row counts, source categories, jurisdictions, refresh cycles, evidence fields, access functions, and known limitations are stated on the relevant product page or documentation. You must verify high-stakes decisions directly with the responsible authority and appropriate qualified professionals.

15. Official sources and third-party systems

The Services may reference or depend on government websites, public-record portals, agency publications, official templates, APIs, GIS services, payment processors, hosting providers, email systems, account software, and other third-party services. Links are provided for source transparency and convenience.

We do not control third-party content, uptime, security, access policies, terms, data quality, format changes, authentication, rate limits, or decisions. A link does not mean that the third party endorses Registry Intelligence or that we endorse all content available through that system.

Registry Intelligence is independent and is not affiliated with, endorsed by, or operated by CPSC, CBP, ACE, the CPSC Product Registry, any city, county, state, federal agency, public authority, marketplace, or data-source operator unless a specific written statement says otherwise.

Our official-source methodology and product boundaries are described on the Official Public Data Sources & Compliance page.

16. Privacy and security

Personal-data processing is described in the Privacy Policy. Cookie and tracking information is described in the Cookie Policy. Those policies form part of the website’s privacy framework but do not replace these contractual Terms.

We use technical and organizational measures intended to protect the Services and processed data proportionate to the nature of the information and reasonably foreseeable risks. No internet transmission, storage system, software, encryption method, or security control can guarantee absolute security.

You must use reasonable security practices, submit only necessary information, protect credentials and download links, review recipients before sharing files, and notify us promptly if you believe User Data or access credentials have been compromised.

17. Intellectual property

The Registry Intelligence brand, website design, original text, selection and arrangement of content, taxonomies, normalized structures, application interfaces, code, validation logic, generated report design, workbooks, documentation, product organization, and other original materials are owned by Poland Documents or licensed to it and are protected by applicable intellectual-property laws.

Government records and third-party materials remain subject to their own legal status, source terms, copyright, database rights, and other restrictions. Our rights in a module or product may include the original selection, arrangement, normalization, categorization, commentary, interface, annotations, and compilation even where individual source records have a different legal status.

If you provide suggestions or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use that feedback to improve or develop the Services without obligation to compensate you. This does not transfer ownership of your confidential User Data.

18. Availability and Service changes

We may maintain, update, repair, secure, replace, suspend, or discontinue features where reasonably necessary. We do not guarantee uninterrupted or error-free availability, permanent access to a particular source, or indefinite retention of files and downloads.

We may modify a Service to respond to official-source changes, security risks, legal requirements, third-party system changes, technical limitations, abuse, or product improvements. We will not materially reduce a prepaid fixed-period Service without a reasonable substitute, extension, credit, refund, or other appropriate remedy where required.

We are not liable for delay or failure caused by events outside our reasonable control, including government-system outages, agency changes, internet or hosting failure, power loss, labor disputes, natural disasters, cyberattacks despite reasonable safeguards, war, civil disturbance, sanctions, provider failure, or changes in law.

19. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation, except where such warranties cannot lawfully be excluded.

We do not warrant that any dataset is complete, that an official source is current, that a validation identifies every issue, that a generated file will be accepted, that use will prevent a hold, rejection, penalty, loss, or investigation, or that a Service will produce a particular commercial outcome.

You are responsible for reviewing outputs before use, maintaining appropriate evidence, verifying material facts, selecting qualified advisers, meeting deadlines, and making all legal, regulatory, customs, commercial, and professional decisions.

20. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for intentional misconduct and any other category protected by mandatory law.

To the fullest extent permitted by law, Registry Intelligence and Poland Documents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profit, revenue, opportunity, business, contracts, goodwill, reputation, anticipated savings, or data; cost of substitute services; or losses arising from government action, source errors, third-party outages, user-supplied inaccuracies, missed deadlines, regulatory decisions, customs decisions, marketplace action, or professional reliance.

For claims arising from a paid Service, our aggregate liability will not exceed the amount you paid for the specific Service giving rise to the claim during the twelve months preceding the event. For a free Service, our aggregate liability will not exceed the minimum amount, if any, required by applicable law.

These limitations apply regardless of the legal theory and even if a possible loss was disclosed, but only to the extent enforceable under applicable law. Mandatory consumer remedies remain unaffected.

21. Business-user indemnity

If you use the Services for business or professional purposes, you agree to defend, indemnify, and hold harmless Poland Documents and Registry Intelligence from third-party claims, damages, penalties, costs, and reasonable legal fees arising from your unlawful use, violation of these Terms, infringement of another person’s rights, unauthorized submission of User Data, misrepresentation of output, or decisions made from information you failed to verify.

This section does not require indemnification for loss caused by our own intentional misconduct or to the extent prohibited by applicable law.

22. Suspension and termination

You may stop using free Services at any time. You may cancel a subscription according to the cancellation method stated for that subscription. Account deletion and subscription cancellation are separate from any record retention required for invoices, security, fraud prevention, dispute handling, or legal compliance.

We may restrict, suspend, or terminate access where you materially breach these Terms, fail to pay, create security or legal risk, misuse sources, share protected access, interfere with the Service, submit malicious content, or use output unlawfully. Where reasonably possible, we will provide notice and an opportunity to cure a remediable breach.

Immediate suspension may occur where necessary to prevent harm, unauthorized access, fraud, regulatory risk, data loss, or system compromise. Termination does not eliminate accrued payment obligations, intellectual-property restrictions, disclaimers, liability limits, indemnities, dispute provisions, or other clauses that by their nature should survive.

23. Complaints and support requests

Complaints concerning access, billing, digital delivery, application operation, or conformity of a purchased Service may be submitted by email to inbox@polandoc.com or through the contact page.

Please include your name or organization, purchasing email, order or payment reference, affected Service, date, a factual description of the problem, and the requested resolution. Do not send passwords, full card numbers, or unrelated sensitive information.

We aim to acknowledge and respond to a complete complaint within 14 days. Complex technical or source-related investigations may require additional time; if so, we will provide a status update. This service standard does not reduce any shorter mandatory response period or legal remedy.

24. Governing law and disputes

These Terms and contracts for the Services are governed by the laws of the Republic of Poland, without regard to conflict-of-law rules, except that mandatory protections of a consumer’s country of residence remain applicable where the law requires.

Before filing a claim, the parties should attempt in good faith to resolve the dispute by written notice describing the issue and requested remedy. This does not prevent either party from seeking urgent relief or exercising a right that cannot be delayed or waived.

For users acting in business or professional capacity, disputes will be submitted to the competent courts having jurisdiction over the registered place of business of Poland Documents in Warsaw, Poland. Consumers may bring claims in any court available to them under mandatory applicable law.

25. Changes to these Terms

We may update these Terms to reflect legal, regulatory, security, payment, product, source, or operational changes. The current version and effective date will be posted on this page.

Changes apply prospectively. Material changes affecting an active paid subscription or protected account may also be communicated by email, account notice, or checkout notice. If you do not agree to a material change, you must stop using the affected Service and cancel future renewals before the change takes effect. Changes do not retroactively remove rights or remedies that already accrued.

26. General provisions

These Terms, the applicable product description, checkout terms, Privacy Policy, Cookie Policy, and any written order-specific terms constitute the agreement concerning the relevant Service.

If a provision is held invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. Headings are for convenience and do not change meaning.

You may not assign or transfer your agreement or access rights without our prior written consent. We may transfer the agreement as part of a lawful reorganization, sale, succession, or transfer of the Registry Intelligence business, provided the transfer does not reduce mandatory user rights.

The English-language version controls unless mandatory law requires otherwise. Electronic notices, confirmations, invoices, and records may be used where permitted by law.

27. Contact

Questions about these Terms, account access, purchases, or the Services may be sent to:

Registry Intelligence / Poland Documents
Ogrodowa 58/lok. 29
02-791 Warszawa, Poland
Email: inbox@polandoc.com
Telephone: +48 501 335 073
Contact Registry Intelligence