Terms of Use
These Terms of Use govern general access to and use of the Registry Intelligence website, public official-source research, commercial intelligence modules, protected interfaces, digital publications, accounts, subscriptions, and related services. Product-specific terms govern a particular compliance application, paid order, generated output, or licensed module where stated.
Registry Intelligence is a brand and operating platform, not a separate legal entity. The Services are operated and provided by Natallia Vasilyeva, conducting business under the registered business name NATALLIA VASILYEVA – Poland Documents, a sole proprietorship entered in the Central Register and Information on Economic Activity of the Republic of Poland (CEIDG). References to “Registry Intelligence,” “Poland Documents,” “we,” “us,” and “our” mean Natallia Vasilyeva acting through that business.
Browsing a public page does not by itself conclude a paid Service contract, authorize a charge, prove acceptance of product-specific terms, or supply a privacy consent. Where contractual acceptance is required, it is obtained through a separate affirmative control that is unchecked by default and recorded by the relevant system. A purchase contract is formed only as described in these Terms, the applicable Product-Specific Terms, and the transaction-specific Order Confirmation.
These are general website terms. The CPSC eFiling CSV Builder & Validator has separate Application Terms and License and related transaction documents. Those product-specific documents control the Application and each Job. These general Terms apply to the Application only where they are expressly incorporated and do not alter an accepted Job.
- Service provider information
- Definitions and scope
- Document hierarchy and acceptance
- Eligibility, status, age, and authority
- Technical requirements, accounts, and protected access
- Public pages and free Services
- Orders, prices, payments, and taxes
- Subscriptions and renewals
- Digital delivery, correction, and refunds
- Consumers and Protected Sole Traders
- License and permitted use
- Prohibited use
- Customer Data and uploaded files
- Compliance applications
- CPSC eFiling CSV Builder & Validator
- Commercial intelligence modules
- Official sources and third-party systems
- Privacy, DPA, and security
- Intellectual property
- Availability and Service changes
- Warranties and product boundaries
- Limitation of liability
- Business User indemnity
- Suspension and termination
- Complaints, withdrawal, and ADR
- Governing law and disputes
- Changes to these Terms
- General provisions
- Contact
- Model withdrawal form
1. Service provider information
Service provider and contracting party: Natallia Vasilyeva, conducting business under the registered business name NATALLIA VASILYEVA – Poland Documents.
Business form and register: Sole proprietorship entered in CEIDG.
Operating brand: Registry Intelligence.
Business and complaints address: Ogrodowa 58/lok. 29, 00-876 Warszawa, Poland.
NIP: 9512533744.
REGON: 521062093.
Email: inbox@polandoc.com.
Telephone: +48 501 335 073.
Website: https://polandoc.com/.
2. Definitions and scope
“User” means an individual who accesses or uses a Service, whether personally or for another person or organization.
“Purchaser” means the individual or organization legally responsible for a paid order.
“Consumer” means a natural person entering into a contract mainly for purposes outside that person’s trade, business, craft, or profession, including a mixed-purpose transaction where any business purpose is limited and not predominant, or otherwise treated as a consumer under non-waivable applicable law.
“Protected Sole Trader” means a natural person to whom specified consumer provisions apply because a contract directly connected with that person’s business activity does not have a professional character for that person, assessed from the actual circumstances and, where applicable, the subject matter of the business activity disclosed in CEIDG.
“Protected Customer” means a Consumer and, only to the extent the relevant mandatory provisions apply, a Protected Sole Trader.
“Business User” means a User or Purchaser acting mainly for a trade, business, craft, profession, employer, or organizational client, other than a Protected Customer to the extent mandatory consumer provisions apply.
“Services” means the public and protected services made available through polandoc.com under the Registry Intelligence brand, including:
- official-source research, regulatory guides, source explanations, and editorial publications;
- commercial intelligence modules, protected evidence views, search, filters, and account areas;
- digital publications and permitted CSV, XLSX, PDF, ZIP, or other downloads;
- regulatory and compliance-readiness applications;
- enabled upload, extraction, mapping, validation, transformation, calculation, generation, recovery, and protected-delivery functions;
- one-time purchases, expressly identified subscriptions, licensed access, and related support; and
- future focused tools and collections identified in the U.S. Compliance Tools & Regulatory Guides directory.
“Product-Specific Terms” means the terms, schedule, policy, license, checkout disclosure, consumer notice, data-processing agreement, or other fixed document expressly identified as applying to a particular Service or order.
“Order Confirmation” means a fixed confirmation supplied after acceptance of a paid order and capable of being retained and reproduced unchanged. It records the applicable transaction facts and accepted document versions.
“Durable Medium” means a medium that allows information addressed personally to the recipient to be stored, accessed for an adequate period, and reproduced unchanged. A fixed PDF or equivalent immutable attachment may be a Durable Medium; a link to a changeable webpage alone is not.
“Customer Data” means files, records, field values, mappings, corrections, instructions, identifiers, contact details, and other information submitted by or for a User to a Service.
“Job” means a discrete upload, review, validation, processing, generation, or delivery workflow identified by a Job ID in an applicable compliance application.
“Delivery” means the delivery event defined by the applicable Product-Specific Terms. For a paid Service governed directly by these Terms, Delivery occurs only when every promised paid component is genuinely accessible in usable and materially conforming form through the promised functional method and any required delivery notice has been sent without a known failure.
“Full Performance” means completion of every purchased service obligation and genuine availability of every promised paid component in usable form through the promised functional method. Actual downloading or opening is not required unless mandatory law or the confirmed product promise provides otherwise.
“Business Day” means Monday through Friday, excluding a public holiday in Poland. Where mandatory law assigns another meaning or shorter deadline, that law controls and this definition cannot extend the deadline.
These Terms constitute the regulations for services provided electronically within the meaning of Article 8 of the Polish Act on Providing Services by Electronic Means. They are made available in a form that may be stored and reproduced. Product-Specific Terms supplement these regulations for the relevant Service.
These Terms are made available free of charge before an electronic-service agreement is concluded and, on request, in a manner that enables the User to obtain, reproduce, and record their contents using the User’s information and communications system. A User must not provide, transmit, upload, or otherwise make available content of an unlawful nature.
A future tool, module, or collection mentioned on a directory or roadmap becomes a Service governed by a paid or protected contract only after its applicable description and Product-Specific Terms have been made available and affirmatively accepted where required. Its listing alone is not an offer, acceptance, or authorization to charge.
3. Document hierarchy and acceptance
These Terms govern general use of the Registry Intelligence website and general Services. A particular paid or protected Service may be governed by Product-Specific Terms, an Order Confirmation, and a separately accepted license. Mandatory law always prevails. The Order Confirmation controls the transaction-specific facts, but cannot reduce a right or protection granted by a controlling document or mandatory law.
For the CPSC eFiling CSV Builder & Validator, the product-specific agreement consists of the Application Terms and License, the accepted Pricing, Limits & Retention Schedule, the Refund & Delivery Policy, the transaction-specific Order Confirmation and checkout snapshot, and, where applicable, the Consumer Checkout & Immediate Performance Notice, Data Processing Addendum, exact accepted Subprocessor List, and U.S. State Privacy Law Addendum.
For that Application, the Consumer Notice controls any jurisdiction-specific immediate-performance request, withdrawal consequence, and Full Performance standard; the Refund & Delivery Policy controls Delivery remedies, correction, renewed access, and refunds; the Schedule controls price, limits, batching, and retention; the Application Terms control other Application matters; the DPA controls Customer Personal Data processed on behalf of a Customer; and the U.S. Addendum controls covered U.S. data within its scope. These general Terms apply only residually and cannot change an accepted Job’s price, scope, Output Package, ruleset, Delivery, Full Performance, withdrawal, conformity, refund, access, retention, or deletion terms.
The Privacy Policy, Cookie Policy, and Data Security notice provide privacy and security information. Acknowledging the Privacy Policy records that the notice was reviewed; it is not blanket consent. Those notices do not replace a separate DPA, cookie choice, marketing consent, immediate-performance request, or other affirmative action required by law.
Where acceptance is required, the relevant control must be presented clearly, remain unchecked by default, identify the incorporated documents, and be recorded server-side with the applicable version and transaction evidence. Acceptance is not inferred merely from browsing, scrolling, silence, uploading, paying, visiting a success page, or downloading a file.
4. Eligibility, status, age, and authority
Eligible Business Users, Consumers, and Protected Sole Traders may use or purchase a Service where the relevant route is available. Every individual User must be at least 18 years old and legally capable of entering into the transaction.
A person acting for another person or an organization must have authority to accept the applicable terms, submit Customer Data, instruct its processing, make the purchase, and use or share the delivered material for the authorized purpose. A Consumer is not required to claim business authority merely to make a personal, family, or household purchase.
Contract status is determined by the actual purpose and circumstances of the transaction and mandatory law. A company field, invoice label, business email, professional title, tax number, checkout selection, or statement is not conclusive and does not waive a non-waivable right. Where status is unclear or no routing selection is made, a checkout may apply the Protected Customer safeguards. Any statement about the professional character of a Protected Sole Trader’s contract is optional where mandatory law so provides, and conclusion of the contract is not conditioned on making that statement.
5. Technical requirements, accounts, and protected access
Depending on the Service, the User may need:
- a reliable internet connection and a current supported browser with TLS/HTTPS;
- necessary cookies or local storage used for security, checkout, or protected sessions;
- a verified email address controlled by the User;
- software capable of opening the stated file formats; and
- source files that meet the enabled format, size, record, archive, and security limits.
Some Services use an account. Others, including the current CPSC Application workflow, may use no-account protected access. The exact recovery methods and availability period must be disclosed before purchase and in the Order Confirmation. A Job ID alone is not a password, secret, or proof of authority.
A free electronic-service agreement begins when the User intentionally activates the relevant function after these Terms have been made available and ends when that function is completed or the User stops using it. A User may stop using a free electronic Service at any time and without charge. Account, subscription, protected-access, and paid-Service agreements end under the cancellation, withdrawal, expiry, and termination rules applicable to that Service.
A User may terminate a free account-based electronic Service at any time through the account’s live closure control where provided or by sending an account-closure request to inbox@polandoc.com. Closing an account does not itself cancel a separately purchased subscription unless the applicable interface and Product-Specific Terms expressly combine those actions, and it does not require deletion of records that lawfully must be retained. Before any account-based paid Service is activated, its exact closure and cancellation routes and consequences are disclosed.
Internet services involve risks including malicious software, phishing, credential theft, unauthorized access, transmission errors, incompatible files, data loss, and interruption. Poland Documents does not install software on a User’s device except for files deliberately requested by the User and technologies described in the Cookie Policy. Users should maintain current software, protect credentials, inspect requested downloads, and use a trusted connection and device.
The User must protect the relevant device, verified email, account credentials, magic links, recovery factors, protected sessions, and downloaded files. Credentials or live protected-access links may not be sold, posted publicly, stored in shared credential repositories, or disclosed to an unauthorized person. Permitted sharing of a lawfully downloaded output under the applicable license is not the same as sharing live credentials.
Poland Documents may rotate or revoke exposed credentials, restrict automated traffic, require reverification, or suspend protected access where reasonably necessary to prevent unauthorized access, fraud, abuse, data exposure, or system compromise. A paid remedy remains available where a suspension attributable to Poland Documents prevents promised delivery or access.
6. Public pages and free Services
Public editorial pages may be viewed without concluding a paid contract. Copyright, database-right, access-control, source-attribution, security, and applicable-law restrictions remain in force independently of whether a paid contract exists. The Copyright Policy states the permitted use of public editorial material, RSS content, downloadable publications, structured material, and other Registry Intelligence Content.
A free preview, sample, source explanation, readiness review, or other free function is informational and limited to its stated scope. It does not promise a paid output, ongoing access, future availability, legal advice, certification, or acceptance by a third party. Where a free application stage processes Customer Data, the applicable upload, privacy, DPA, security, and retention requirements apply before that processing begins.
7. Orders, prices, payments, and taxes
Before the final payment action, checkout directly and conspicuously displays the Service, Purchaser route where relevant, quantity or pricing unit, currency, subtotal, applicable tax, final total, mandatory fees, delivery or access method, the promised or agreed time for supply, access period, material limitations, one-time or recurring status, the material terms of the applicable return and refund policy with a conspicuous link to the complete policy, and the legal seller’s name, complete business address, email address, and telephone number. The final total includes every mandatory charge imposed or collected by Poland Documents and every tax Poland Documents is required to collect. A fee imposed independently by the Purchaser’s own bank, card issuer, or currency provider and not collected by Poland Documents may be excluded.
The seller disclosure is accompanied by this adjacent statement: “These seller details and a fixed copy of the applicable return and refund policy will also be sent to your verified order email. To request another copy, email inbox@polandoc.com.”
The final payment control must communicate unambiguously that selecting it creates an obligation to pay and must show the amount where required. It is labelled “Order with obligation to pay”, “Pay [TOTAL] [CURRENCY] now”, or an equally unambiguous formulation; in a Polish-language checkout it uses “Zamówienie z obowiązkiem zapłaty” or an equally unambiguous Polish formulation. If a hosted payment page calculates or changes tax or another mandatory amount after an earlier order confirmation, the updated final total and material order facts must be presented before the charge and, where required, confirmed again.
Unless the applicable Product-Specific Terms disclose another lawful acceptance sequence, a submitted order is an offer to purchase the identified Service. A paid contract governed directly by these Terms is concluded only when, after successful payment authorization or capture, Poland Documents verifies the order conditions, accepts the order, records that acceptance, and transmits the fixed Order Confirmation to the verified email. If an order is not accepted, any captured payment will be voided or refunded without undue delay. A payment receipt, authorization, success screen, or queue entry does not by itself prove acceptance, Delivery, or Full Performance.
Before paid performance begins, the fixed Order Confirmation is made available and sent on a Durable Medium. It includes or attaches the applicable Terms and Product-Specific Terms, final order facts, seller information, required statutory information, withdrawal instructions and model form where applicable, and the exact immediate-performance request or other separate consent recorded for the transaction. A mutable webpage or ordinary hyperlink alone is not the sole contract confirmation where a Durable Medium is required.
Before submission, the Purchaser may review and correct entered data, selected products, quantity, purchase route, billing details, and total price using the checkout controls or by returning to the relevant step. Immediately after receiving an order, Poland Documents sends an electronic acknowledgement of receipt. That acknowledgement is not acceptance unless it expressly states that the order has been accepted. Before ordering, the Purchaser is informed whether the concluded contract will be stored by Poland Documents, whether and how it will remain accessible to the Purchaser, the languages available for conclusion of the contract, and any applicable code of conduct.
Payments may be processed by Stripe or another provider identified before payment. Complete card numbers and card security codes are submitted to the payment provider and are not intentionally received or stored by Poland Documents. Users must not place payment-card data in uploads, contact forms, support messages, or Customer Data. The payment provider may process transaction, authentication, fraud, and legal-compliance data under its own applicable terms and privacy disclosures.
Taxes are handled as required by applicable law. Business name, tax or registration number, exemption evidence, and professional role are requested only where relevant to an invoice, DPA, business purchase, or tax treatment. A failure to provide valid required information may prevent or correct an invoice or tax treatment, but does not by itself remove a mandatory consumer status or right.
Before acceptance, Poland Documents may reject an order where payment fails, the displayed price is an obvious error, required information or authority is missing, the requested use is prohibited, fraud or abuse is reasonably suspected, a required safety or regulatory gate fails, or the Service cannot safely provide the promised result. After a contract has been concluded, Poland Documents may cancel it only on a ground permitted by the contract and applicable law. Any statutory mistake rule, supply or conformity remedy, refund, and other mandatory right remains unaffected. If a captured amount cannot lawfully be retained, it is voided or refunded without undue delay.
8. Subscriptions and renewals
A Service is recurring only if the product page, final order summary, and payment flow clearly and conspicuously identify it as a subscription or continuous service before purchase. The CPSC eFiling CSV Builder & Validator does not create a subscription, recurring charge, trial conversion, or automatic renewal.
Before obtaining a Consumer’s billing information and before making any charge, checkout clearly and conspicuously presents the automatic-renewal or continuous-service terms in visual proximity to the separate request for consent. Those terms include the initial and renewal price or pricing method, billing frequency, renewal period, minimum term if any, included access, trial or promotional conversion, cancellation method, and the date or event that triggers the next charge. The required affirmative consent is separate, express, unchecked by default, and recorded. A fixed acknowledgement containing the renewal terms, cancellation policy, and direct cancellation instructions is supplied in a form the Consumer can retain.
A cancellation request is effective when received and immediately prevents every future renewal charge. Where permitted, already-paid access may continue until the end of the current paid period; continued access does not postpone or reverse the cancellation. A subscription accepted online can be cancelled exclusively online, at will, through the prominently located function at https://polandoc.com/cancel-subscription/ or an immediately usable cancellation email, without unnecessary steps, delay, or forced contact with support. Cancellation remains available through the same medium used to activate the subscription and through every additional method required by applicable law. No recurring Service is activated unless that live route works and its exact use is reproduced in the Order Confirmation.
Required trial-ending, annual-renewal, annual-reminder, fee-change, and material-change notices are sent within the period and through the medium required by applicable law. A price or material scope change applies only prospectively after the required notice. The subscriber may cancel before it takes effect. Poland Documents retains proof of renewal consent and notices for the legally required period.
This Section does not itself create or authorize a recurring charge. A subscription must be separately offered and accepted through a checkout that has passed the applicable consumer and automatic-renewal review for the Purchaser’s jurisdiction.
9. Digital delivery, correction, and refunds
The applicable product page, Product-Specific Terms, and Order Confirmation identify what constitutes complete delivery for a Service, the promised method, timing, access period, paid components, and correction or refund route. Payment, file creation, a success page, or creation of a link is not by itself Delivery where the promised material is incomplete, corrupt, inaccessible, materially non-conforming, or the required delivery notice has a known failure.
For the CPSC Application, “Delivery” and “Full Performance” have the exact meanings stated in the Application Terms and Consumer Notice. Delivery requires completion of all purchased processing, genuine availability of the complete conforming Output Package in usable form through the promised functional protected method, and a delivery notice sent to the verified checkout email without a known delivery failure. The general wording in this Section cannot weaken that definition.
Poland Documents does not apply a blanket “all sales are final” rule. Subject to the controlling Product-Specific Terms and mandatory law, an appropriate correction, renewed access, reperformance, replacement, price reduction, cancellation, or full or partial refund may be available where:
- the same order was charged more than once;
- payment was captured but the purchased access or result was not delivered;
- a generation or delivery failure cannot be corrected within the promised or legally required time;
- a required file is corrupt, inaccessible, missing, or materially non-conforming;
- the promised output cannot be issued because an applicable rule, source, safety gate, or supported workflow is withdrawn, outdated, unavailable, or unverified;
- a material checkout description was inaccurate and conformity cannot be provided; or
- withdrawal, cancellation, payment, or other applicable law requires a remedy.
An unintended duplicate captured charge for the same order is refunded in full, including tax collected on that duplicate charge. Separately and knowingly authorized purchases are not duplicate charges merely because they concern the same Service or Customer Data.
A change of mind does not by itself create a contractual refund right after paid performance has begun or a complete conforming product has been Delivered. This does not affect an applicable statutory withdrawal right, a refund event above, a lawful payment dispute, or another non-waivable remedy. Prompt reporting helps investigation, but a short support or download period does not waive or shorten a statutory right, burden of proof, or limitation period.
An approved or automatically triggered refund is initiated to the original payment method without undue delay and ordinarily within five Business Days after approval or confirmation of the trigger. Any shorter or fixed mandatory deadline controls. The payer’s financial institution may require additional posting time; that does not extend Poland Documents’ deadline to initiate the refund. No refund administration fee is deducted where a full refund is due.
For a buyer located in California, if a Service governed directly by these Terms cannot be provided within the time conspicuously stated before payment, or within 30 days where no shorter or different period was stated, Poland Documents will provide the Service, issue a full refund, or send a written delay notice stating the specific expected delay and offering a cost-free method to request a full refund, as required by applicable law.
10. Consumers and Protected Sole Traders
Nothing in these Terms excludes, restricts, or modifies a consumer right, remedy, burden of proof, jurisdiction rule, or limitation period that cannot lawfully be excluded. A Protected Sole Trader receives the protections that mandatory law extends to that person. An invoice, tax number, business email, status selection, or professional label does not waive a mandatory protection.
Where a Protected Customer concludes a distance contract and the relevant mandatory provisions apply, the required pre-contract information, final order summary, payment obligation, contract confirmation, supply, conformity, withdrawal, complaint, and remedy rules apply. Poland Documents enables a protected checkout in a jurisdiction only after the relevant flow and disclosures have been reviewed and implemented.
Where Polish law or another applicable mandatory regime gives a Protected Customer a right to withdraw, the ordinary period is 14 days from conclusion of the contract unless a longer period applies. The Protected Customer may withdraw without giving a reason by using the online function described below, by email to inbox@polandoc.com, by post to the address in Section 29, or by another unambiguous statement. Use of a model form is optional.
Paid performance of a service during an applicable withdrawal period begins only after any required separate express request and consent. That control is unchecked by default and is not bundled with acceptance of these Terms, a Privacy Policy acknowledgement, payment, or marketing consent. For a service or digital-service element, starting work does not itself end the withdrawal right. Loss of that right occurs only after full performance and only if every legally required pre-contract disclosure, express request, consent, acknowledgement, and Durable-Medium confirmation condition was satisfied.
For a paid service governed directly by these general Terms, where the control is legally required, the separate unchecked control states: “I expressly request and consent to Poland Documents beginning performance of the paid service immediately, before the end of my 14-day withdrawal period. I acknowledge that I will lose my right of withdrawal only once the service has been fully performed and that, if I withdraw before full performance, I may be required to pay a proportionate amount for the service already and conformingly supplied.” The CPSC Application instead uses the exact product-specific control stated in its Consumer Checkout & Immediate Performance Notice.
For withdrawal-law purposes, full performance occurs only after every purchased service obligation has been completed and every promised paid component has been made genuinely accessible in usable form through the promised functional delivery method. Actual downloading or opening is not required unless mandatory law or the confirmed product promise provides otherwise. Payment, queue entry, generation start, partial performance, a corrupt or inaccessible file, or an incomplete package is not full performance.
If a valid withdrawal is received before full performance, Poland Documents stops performance where reasonably possible and reimburses the amount paid without undue delay and within the mandatory deadline, less only a proportionate amount lawfully due for service actually and conformingly supplied before withdrawal. No proportionate amount is charged where the required information, request, consent, or acknowledgement was missing, or for failed or non-conforming performance. No fixed cancellation or administration fee is imposed.
For paid digital content not supplied on a tangible medium, the Protected Customer loses the right of withdrawal when supply begins only if the Protected Customer first expressly consented to supply beginning during the withdrawal period, acknowledged that the right of withdrawal would thereby be lost, and received the legally required confirmation on a Durable Medium. These Terms do not deem those conditions satisfied.
For separate digital content governed directly by these general Terms, where the control is legally required, the separate unchecked control states: “I expressly consent to Poland Documents beginning the supply of the paid digital content before the 14-day withdrawal period expires. I acknowledge that I will lose my right of withdrawal when supply begins, provided that Poland Documents has supplied the legally required information and confirmation on a Durable Medium.” A product-specific notice controls the exact text for a product governed by that notice.
While an online-contract withdrawal right remains available, the relevant online interface provides a prominently displayed, easily accessible, and continuously available function labelled “Withdraw from contract here”, followed by the final action “Confirm withdrawal”. The function is available at https://polandoc.com/withdraw-from-contract/ and through the withdrawal link included in the Order Confirmation. It enables the Protected Customer to provide or confirm the name, details identifying the contract, and the electronic address or other electronic means to which the acknowledgement should be sent. It does not require an account, login, reason, support ticket, or document upload. Poland Documents records the earliest server receipt and sends an acknowledgement containing the complete statement, date, time, and time zone on a Durable Medium without undue delay. This online function supplements, and does not replace, another lawful withdrawal route. The optional model form appears in Annex 1. No consumer order is accepted unless the required function is live and continuously available for the applicable withdrawal period.
Digital content or a digital service supplied to a Protected Customer must conform to the contract and mandatory law. Where applicable, remedies include supply, correction or reperformance at no charge and without significant inconvenience, renewed access, replacement, proportionate price reduction, termination, refund, and damages. A review obligation, temporary-access expiry, or deletion of operational files does not transfer a statutory burden of proof or shorten a conformity period.
Where Chapter 5b of the Polish Consumer Rights Act or an equivalent regime applies, digital content or a digital service is supplied without undue delay unless another time was expressly agreed. Conformity includes the agreed description, completeness, quantity, quality, functionality, compatibility, interoperability, accessibility, continuity, security, instructions, customer assistance, and updates, taking account of the confirmed product page, checkout, Order Confirmation, and relevant public statements. For one-off or instalment supply, statutory responsibility includes a lack of conformity existing at supply and revealed within the legally protected period, including two years where Polish law so provides; for continuous supply, it applies throughout the agreed supply period.
Required updates, including security updates, are supplied throughout the agreed continuous-supply period or, for one-off supply, for the period reasonably expected under applicable law. The Protected Customer may require conformity at no charge, within a reasonable time, and without significant inconvenience. Where conformity is impossible or disproportionate, is refused or not achieved, the defect persists, or the lack of conformity is sufficiently serious, the Protected Customer may exercise the applicable right to a proportionate price reduction or terminate the contract. A reimbursement due following termination or price reduction is made without undue delay and no later than 14 days using the original payment method unless a no-cost alternative is expressly agreed. The statutory presumptions and evidence rules, including any one-year presumption under Polish law, remain unaffected. After termination, the Protected Customer may retrieve non-personal content created or supplied by that person where and in the form required by applicable law.
A continuously supplied digital service is modified beyond what is necessary to maintain conformity only where the contract permits the modification and an objectively justified reason exists, such as a mandatory legal or regulatory requirement, a necessary security measure, prevention of abuse, or a necessary adaptation to an official or third-party technical interface on which the Service depends. The change is made without additional charge and the Protected Customer is clearly informed. If it materially and adversely affects access or use, advance notice is supplied on a Durable Medium. The affected Protected Customer may terminate without notice within 30 days after the change or receipt of the notice, whichever is later, unless mandatory law permits another outcome or the unchanged conforming version remains available without additional cost.
A United States Consumer does not receive a general federal 14-day right to cancel an ordinary purchase merely because it was completed entirely online. This does not limit an applicable state right or any remedy concerning an unauthorized or duplicate charge, non-delivery, lack of conformity, inaccessible or corrupt output, material misrepresentation, or another non-waivable matter.
11. License and permitted use
Subject to the applicable terms and, for paid material, successful payment and order acceptance, Poland Documents grants the authorized User a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the relevant Service during the confirmed access period. A paid-output license is not arbitrarily revocable after conforming Delivery, but may be suspended or terminated for a material breach, unlawful use, nonpayment, or another ground stated in the controlling Product-Specific Terms.
A Consumer may use the purchased material for the confirmed personal, family, or household purpose. A Business User may use it for the confirmed internal trade, professional, compliance, research, screening, procurement, property, market-analysis, or recordkeeping purpose. A Product-Specific License may grant additional authorized use.
Generated compliance outputs may be retained, reproduced, and provided to authorized employees, clients, importers, manufacturers, private labelers, customs brokers, attorneys, consultants, laboratories, trade partners, platforms, government authorities, or other recipients where reasonably necessary for the authorized workflow. That sharing does not transfer ownership of the Application, validation rules, templates, documentation, reports, interface, code, or Registry Intelligence Content.
No ownership right is transferred. All rights not expressly granted are reserved. Use of public editorial material, RSS content, PDFs, downloadable publications, structured material, and other Registry Intelligence Content is also governed by the Copyright Policy. Broader republication, syndication, automated use, data extraction, or commercial licensing requires prior written authorization unless a mandatory legal exception applies.
12. Prohibited use
You may not, and may not assist another person to:
- resell, republish, redistribute, sublicense, rent, or publicly post a protected Service, module, dataset, report, template, or material portion of the content except under an express license;
- share accounts, credentials, protected sessions, magic links, recovery factors, or live download links with an unauthorized person;
- scrape, crawl, harvest, mirror, index, or systematically extract protected content or application output;
- reverse engineer, decompile, disassemble, probe, copy, or attempt to derive non-public source code, validation rules, security controls, or system design except where a statutory right cannot be waived;
- circumvent access, payment, file, record, row, rate, expiry, security, consent, regulatory-freshness, or withdrawal controls;
- upload malware, malicious formulas, executable content, unsafe archives, credential theft, or material intended to disrupt or compromise a Service;
- access another User’s account, Job, payment state, Customer Data, or protected output;
- use a Service for unlawful surveillance, harassment, discrimination, deceptive conduct, fraud, sanctions evasion, unauthorized access, or violation of another person’s rights;
- use module data for consumer credit, employment, tenant, insurance, eligibility, background-check, or consumer-reporting decisions;
- represent Registry Intelligence material as an official government record, government approval, legal opinion, laboratory result, certification, customs determination, or guaranteed filing acceptance;
- remove copyright, source, provenance, limitation, or security notices;
- submit information without the required rights, lawful basis, permissions, notices, or authority; or
- use a Service in a way that materially harms Users, infrastructure, official-source systems, payment providers, or third parties.
13. Customer Data and uploaded files
As between the User and Poland Documents, the User or applicable rightsholder retains rights in Customer Data. The User grants Poland Documents only the limited non-exclusive right necessary to receive, host, copy, parse, extract, validate, transform, secure, transmit, generate output from, support, return, and delete Customer Data for the requested Service and to comply with applicable law and binding legal process. Where Poland Documents acts as a processor, the accepted DPA controls that processing.
The User represents that the Customer Data is accurate to the extent required for the requested workflow and that the User has the lawful basis, notices, permissions, rights, and authority necessary to submit it and instruct the relevant processing. Poland Documents’ own statutory and contractual obligations are not transferred to the User.
A Consumer route accepts only the Consumer’s own personal data and non-personal information. Personal data relating to another individual may be submitted only through an applicable controller or processor route after the required role selection and acceptance of the effective DPA, exact Subprocessor List, and any applicable U.S. State Privacy Law Addendum. Consumer-contract status and data-protection role are separate; a Protected Sole Trader may retain mandatory contract protections while entering a business data-processing agreement where appropriate.
Do not upload Social Security numbers, government identification numbers, payment-card or bank-account data, passwords or login credentials, health, genetic or biometric data, precise location data, personal data about children, or other sensitive personal data that the selected Service does not expressly request. The live upload notice may prohibit additional categories. A checkbox is not a substitute for technical file, parser, archive, malware, and access controls.
Customer Data, Readiness Reports, record-level validation data, and generated outputs are not added to commercial intelligence modules, sold as data, shared for cross-context behavioural advertising, used for targeted advertising, or used to train, fine-tune, test, benchmark, or evaluate a general-purpose or third-party artificial-intelligence model. Application improvement uses only synthetic or test data and genuinely anonymous aggregate statistics.
Supported formats are only those expressly enabled in the live workflow. PDF text extraction or OCR is offered only after the relevant provider or local-processing arrangement, locations, retention, security, transfer mechanism, and effective Subprocessor List have been verified and disclosed. OCR-derived values must be identified and confirmed or corrected before paid generation. A scanned PDF is rejected if OCR is not enabled.
Retention, access expiry, holds, backup remnants, and deletion follow the applicable Product-Specific Terms and Privacy Policy. The User must retain authoritative source records and securely keep any output needed after the stated access period. Expiry or deletion does not waive a statutory withdrawal, conformity, complaint, refund, or payment-dispute right.
14. Compliance applications
Compliance applications are data-preparation, validation, transformation, and generation tools. Depending on the enabled workflow, they may map fields, identify missing or inconsistent information, apply disclosed calculations or structural rules, produce a readiness result, and generate files. They do not independently establish legal facts, determine whether a law applies, select professional advice, or make a filing on the User’s behalf unless a Product-Specific Term expressly states otherwise.
A successful validation means only that the supplied data passed the checks implemented in the identified ruleset and application version. It does not prove that the data is true, the underlying evidence is sufficient, every applicable requirement was identified, or a government, marketplace, customs system, laboratory, or other recipient will accept the result.
Official requirements, schemas, instructions, source systems, and formats may change. Poland Documents may stop free review, payment, processing, or generation where a material change has not been verified or continued output could apply an outdated, withdrawn, unavailable, or uncertain rule. A safety stop does not guarantee that every regulatory change will be detected immediately. A captured paid order that cannot be safely supplied is handled under the applicable correction, cancellation, and refund terms.
15. CPSC eFiling CSV Builder & Validator
The CPSC eFiling CSV Builder & Validator is a one-off data-processing, structural-validation, and file-generation service for each Job. No general Registry Intelligence account or subscription is required.
Before payment, the Application provides a Readiness Report identifying implemented validation findings, detected errors, missing or unresolved confirmations, relevant status counts, the Ready Record count, the Selected Ready Record count, and the exact frozen price. A Ready Record has passed the implemented checks; it is not approved by CPSC and is not guaranteed to be accepted by any receiving system.
The prepayment Readiness Report is separate from and is not part of the paid Output Package. After payment and successful generation, the standard paid Output Package consists only of: (a) one or more CPSC Product Registry-formatted CSV files for the Selected Ready Records; (b) a Validation Summary; (c) a Correction Ledger; (d) a Ruleset & Provenance Receipt; and (e) a README. The complete package is supplied as one ZIP through protected Job access, with a separate protected direct-download control for the CPSC CSV file or files. If batching creates multiple CSV files, that control provides clearly labelled per-batch files or a CSV-only archive. “Protected” describes the access channel and does not mean that the ZIP itself is encrypted unless checkout expressly states otherwise. A Completion Workbook, Not Ready workbook, batch manifest, HTML Validation Report, and “support package” are not included or promised.
The Application does not issue a Children’s Product Certificate or General Certificate of Conformity, perform testing, determine product scope, choose a certificate type or legal citation, select an exclusion, act as a customs broker, submit to CPSC, file a PGA Message Set, transmit an ACE entry, certify a product, determine whether sales may continue, or guarantee acceptance by CPSC, the Product Registry, CBP, ACE, Amazon, another marketplace, or any third party. The Purchaser must review and confirm every material value and make any required submission.
Paid checkout requires a verified email. The no-account recovery workflow uses both: (1) a time-limited, single-use recovery link sent only to the verified email after an appropriate Job-ID-and-email request; and (2) a separate Job ID and independently issued single-use recovery code. A Job ID alone does not authorize access. Recovery does not extend the confirmed access or retention period.
Live file content is not accepted until the effective Subprocessor List identifies and authorizes every production provider and location, required transfer arrangements are complete, and the upload, security, verified-email, recovery, evidence, retention, deletion, and regulatory-safety controls have passed release testing. A pre-production page, disabled interface, or sample is not a promise that live uploads are currently available.
The complete CPSC product-specific agreement and document priority are stated in Section 3. Those documents, not this summary, control a Job.
16. Commercial intelligence modules
Commercial intelligence modules organize selected official-source and lawfully accessible public-source material for research and professional review. They are not official databases, complete reproductions of government systems, guaranteed lead lists, title reports, zoning determinations, environmental assessments, legal opinions, credit reports, consumer reports, background-check products, or final compliance conclusions.
Official records may be incomplete, delayed, amended, duplicated, incorrectly entered, removed, migrated, restricted, or interpreted differently by the responsible authority. A record does not necessarily prove current operation, legal status, ownership, compliance, fault, suitability, or commercial intent. High-stakes facts and decisions must be verified directly with the responsible authority and an appropriately qualified professional.
Module coverage, source categories, dates, jurisdictions, refresh cycles, row counts, evidence fields, access functions, retention, and known limitations are stated on the applicable product page or documentation. Personal-data processing connected with official-source research is described in the Privacy Policy, including the applicable source, purpose, lawful basis, Article 14 notice route, objection rights, retention, and safeguards.
17. Official sources and third-party systems
Services may reference or depend on government websites, public-record portals, agency publications, official templates, APIs, GIS services, payment processors, hosting, email, accounting, consent-management, and other third-party systems. Links are provided for transparency and convenience.
Poland Documents does not control a third party’s content, uptime, security, access rules, terms, data quality, format changes, authentication, rate limits, or decision. A link does not mean that the third party endorses Registry Intelligence or that Registry Intelligence endorses every item available through that system.
Registry Intelligence is independent and is not affiliated with, endorsed by, sponsored by, certified by, or operated by CPSC, CBP, ACE, the CPSC Product Registry, Amazon, a city, county, state, federal agency, public authority, marketplace, laboratory, or data-source operator unless a specific written statement says otherwise.
The official-source methodology and research boundaries are described on the Official Public Data Sources & Compliance page.
18. Privacy, DPA, and security
Personal-data processing is described in the Privacy Policy. Cookies, tracking, Global Privacy Control, and available privacy choices are described in the Cookie Policy. Security information is provided on the Data Security page. These are transparency notices, not blanket contractual consent and not waivers of privacy rights.
Where a person or organization submits personal data as a controller, business, processor, service provider, contractor, or further processor, file content remains blocked until the relevant role and representative information are recorded and the effective DPA, exact effective Subprocessor List, and any applicable U.S. State Privacy Law Addendum are separately accepted. The U.S. branch uses one combined control that replaces, rather than duplicates, the DPA-only control. A Consumer is not shown that business control as a general privacy consent.
Poland Documents applies technical and organizational measures proportionate to the Service and reasonably foreseeable risk. Required measures for a live upload workflow must match the effective DPA, Subprocessor List, Privacy Policy, Data Security notice, and production configuration. No transmission, storage, software, or security system can guarantee absolute security, but that fact does not reduce a mandatory or expressly promised security duty.
The User must submit only permitted and necessary data, protect credentials and links, review recipients, maintain secure local copies where required, and report suspected unauthorized access promptly. The User’s obligations do not excuse Poland Documents’ own security, confidentiality, incident-response, notification, deletion, and assistance duties.
19. Intellectual property
Unless another rightsholder is identified, original Registry Intelligence Content created by Natallia Vasilyeva is owned by Natallia Vasilyeva, conducting business as NATALLIA VASILYEVA – Poland Documents. This includes original text and analysis, selection and arrangement, taxonomies, normalized structures, annotations, software, application interfaces, validation logic, original templates, report design, documentation, product organization, and other original material.
Government records and third-party materials remain subject to their own legal status, source terms, copyright, database rights, and other restrictions. Registry Intelligence does not claim ownership of an official record merely because it is linked, normalized, or displayed. Rights in a module may include the original selection, arrangement, categorization, commentary, interface, annotations, and compilation.
The Copyright Policy states the detailed rules for quotation, linking, RSS, PDFs, automated extraction, artificial-intelligence use, text-and-data mining, republication, permissions, and commercial licensing. A valid Product-Specific License or separately signed license controls over the Copyright Policy only within its express scope.
A voluntary product suggestion submitted directly for development may be used to operate, secure, improve, or develop the Services without compensation. Nothing in these Terms restricts an honest review, complaint, report to a regulator or law-enforcement authority, protected whistleblowing, or another communication protected by law. Poland Documents does not claim ownership of a consumer review or confidential Customer Data through this feedback clause.
20. Availability and Service changes
Poland Documents may maintain, update, repair, secure, replace, suspend, or discontinue a feature where reasonably necessary. No free or public Service is promised to remain available indefinitely unless a written term says otherwise. A paid, fixed-scope order remains governed by the version and material transaction facts accepted for that order.
A Service may be modified prospectively in response to official-source changes, security risks, law, third-party changes, technical limitations, abuse, accessibility, or product improvement. A confirmed one-time order is not materially reduced without the Purchaser’s express agreement or an appropriate substitute, correction, price reduction, cancellation, refund, or other remedy required by the controlling agreement or mandatory law.
A party is not liable for delay to the extent directly caused by an event outside its reasonable control despite reasonable precautions, including a government-system outage, power or network failure, natural disaster, war, civil disturbance, lawful sanction, or provider failure. The affected party must take reasonable mitigation steps and provide notice where practicable. This clause does not make an undelivered Service delivered, authorize retention of payment for a result that cannot be supplied, or remove a cancellation, conformity, replacement, price-reduction, or refund obligation.
21. Warranties and product boundaries
The Services support research, review, validation, transformation, and preparation. They do not replace direct verification with the responsible authority, qualified legal advice, customs brokerage, laboratory testing, certification, accounting, engineering, environmental assessment, title review, licensing advice, or another regulated professional service.
Protected Customers. A Service supplied to a Protected Customer is subject to the express contract and every applicable mandatory supply, conformity, quality, functionality, accessibility, compatibility, interoperability, security, correction, replacement, price-reduction, termination, refund, damages, and other remedy requirement. The Business User disclaimer below does not apply.
Business Users only. For a Business User that is not a Protected Customer, and to the fullest extent permitted by law, the relevant general Service is provided on an “as is” and “as available” basis. Implied warranties not expressly stated in the applicable agreement, including merchantability, fitness for a particular business purpose, non-infringement, uninterrupted availability, error-free operation, and third-party acceptance, are disclaimed only to the extent they may lawfully be disclaimed. This wording does not excuse failure to provide an expressly promised paid deliverable or perform an express delivery, correction, replacement, confidentiality, security, or refund obligation.
Product boundaries concerning official-source completeness, User-supplied accuracy, application validation, no government affiliation, no filing, no certification, and no guarantee of third-party acceptance define the agreed scope. They do not disclaim promised functionality, an express description, or statutory conformity. Every User remains responsible for reviewing output, retaining supporting evidence, meeting deadlines, obtaining appropriate advice, and making legal, regulatory, customs, certification, filing, and business decisions.
22. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, intentional misconduct, gross negligence where protected by law, death or personal injury where legally protected, breach of confidentiality or mandatory data-protection duties, violation of law, an amount that must be refunded, or a non-waivable consumer remedy.
Business Users only. For a Business User that is not a Protected Customer, and to the fullest extent permitted by law, Poland Documents and Registry Intelligence will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profit, revenue, opportunity, business, contracts, goodwill, reputation, anticipated savings, or data; cost of substitute services; or losses caused by User-supplied inaccuracies, missed deadlines, government or marketplace action, customs decisions, unauthorized sharing, or a third-party outage outside Poland Documents’ reasonable control.
For a paid Service governed directly by these general Terms, the aggregate liability of Poland Documents to a Business User that is not a Protected Customer, arising out of or relating to that Service under any legal theory, including contract, tort, negligence, restitution, or misrepresentation, will not exceed the amount paid for the specific Service giving rise to the claim. For a free Service governed directly by these Terms, aggregate liability to such a Business User will not exceed USD 100. These limits remain subject to every exclusion stated in the first paragraph of this Section. For a paid CPSC Job, the Application Terms exclusively govern the applicable liability allocation. A DPA or U.S. State Privacy Law Addendum controls privacy and security liability within its express scope. No cap removes an amount that must be refunded or a liability listed in the first paragraph of this Section.
Protected Customers. Liability to a Protected Customer is limited only to the extent permitted by mandatory applicable law. Nothing in this Section limits a non-waivable right concerning supply, conformity, correction, reperformance, replacement, renewed access, price reduction, termination, refund, damages, payment disputes, privacy, security, or another mandatory remedy.
23. Business User indemnity
This Section applies only to a Business User that is not a Protected Customer. To the extent permitted by law, that Business User will defend, indemnify, and hold harmless Poland Documents and Registry Intelligence from a third-party claim only to the extent directly caused by the Business User’s unlawful use, material breach of the applicable agreement, unauthorized submission or disclosure of Customer Data, infringement of another person’s rights, or knowingly false or unlawful certification or submission.
The indemnity covers a final judgment, settlement approved under this Section, penalty attributable to the Business User’s covered conduct, and reasonable external legal fees and defence costs. It does not cover loss caused by Poland Documents’ breach, negligence, intentional misconduct, or violation of law. Poland Documents will provide prompt notice and reasonable cooperation. The Business User may control the defence using reasonably acceptable counsel. Neither party may settle a covered claim without the other party’s prior written consent if the settlement admits fault, imposes payment or a non-monetary obligation on the other party, restricts its activities, or fails to provide it with an unconditional release; consent must not be unreasonably withheld or delayed.
24. Suspension and termination
A User may stop using a free Service at any time. A subscription may be cancelled through the method stated in Section 8 and the Product-Specific Terms. A Protected Customer may exercise a withdrawal, termination, or conformity right through the routes and conditions stated in Section 10, Section 25, and the applicable Product-Specific Terms.
Poland Documents may reject, restrict, suspend, or terminate access where reasonably necessary to address nonpayment, material breach, unauthorized access, fraud, technical abuse, prohibited data, unlawful processing, security risk, official-source uncertainty, safety-stop conditions, capacity failure, or potential harm to a User, provider, source, or system. Where reasonably possible, notice and an opportunity to correct a remediable issue are provided. Immediate action may be taken where necessary to prevent harm, data exposure, fraud, illegal use, or system compromise.
If Poland Documents suspends or terminates a paid Service before conforming Delivery for a reason not caused by the Purchaser’s material breach, the applicable correction, renewed access, cancellation, price reduction, or refund remedy remains available. Suspension or termination does not waive an accrued payment, refund, withdrawal, conformity, privacy, complaint, or dispute right.
Provisions concerning ownership, authorized use, confidentiality, Customer Data responsibility, retained evidence, paid-output licenses, disclaimers, liability, indemnity, refunds, and disputes survive only to the extent their nature and applicable law require.
25. Complaints, withdrawal, and ADR
A complaint concerning access, price, billing, delivery, conformity, security, application operation, a subscription, or a paid Service may be sent to inbox@polandoc.com, by post to the address in Section 29, or through the contact page. The name, verified purchasing email, relevant order, Job, invoice, or payment reference, affected Service, material facts, and requested resolution assist the investigation but are not formal conditions of a valid complaint. Do not send complete card details, passwords, magic links, recovery codes, authentication secrets, or unrelated sensitive data.
Where Polish mandatory consumer complaint rules apply, Poland Documents answers the complaint within 14 calendar days after receipt and provides the answer on paper or another Durable Medium. Failure to answer has the effect prescribed by applicable law. Poland Documents applies the same 14-day response period contractually to a Protected Sole Trader, without representing that every statutory consequence applicable to a Consumer automatically applies to that person. For another complaint, Poland Documents aims to answer within 14 calendar days; an investigation update does not extend a shorter mandatory period or postpone an available remedy.
A Protected Customer may exercise an applicable withdrawal right using the routes in Section 10 and the relevant Product-Specific Terms. Contacting Poland Documents first is not required where doing so would waive or delay a non-waivable billing-error, card-dispute, authority, regulatory, or court right. Nothing prevents a User from contacting a payment provider, card issuer, consumer authority, data-protection authority, law-enforcement agency, or competent court.
Out-of-court consumer dispute resolution
A Consumer may be able to use an authorized out-of-court consumer dispute-resolution procedure after first attempting to resolve the matter through a complaint to Poland Documents. Official information about procedures, access conditions, authorized entities, scope, language, cost, and application methods is available through the Polish Office of Competition and Consumer Protection (UOKiK) at https://polubowne.uokik.gov.pl/ and its Register of authorized ADR entities. Depending on the dispute, a competent Provincial Inspectorate of Trade Inspection may be an available horizontal ADR entity.
Poland Documents is not subject to a standing sector-specific duty, and has not made a general advance commitment, to participate in every ADR proceeding. If a Consumer complaint is not resolved, Poland Documents states on paper or another Durable Medium whether it agrees or refuses to participate in an out-of-court consumer dispute-resolution procedure. If it agrees, it identifies the competent authorized ADR entity.
ADR depends on the Consumer’s location, the dispute, the entity’s competence, any prior-complaint requirement, filing deadline, and procedural rules. Unless mandatory law or a later express agreement provides otherwise, ADR is voluntary and does not remove a right to seek advice, complain to an authority, use a lawful payment remedy, or bring a claim in a competent court. Where ADR information is required before contract conclusion, it is reproduced in full on a Durable Medium or supplied as a fixed immutable attachment; a link to a changeable webpage alone is not sufficient.
26. Governing law and disputes
These Terms and contracts governed directly by them are governed by the laws of the Republic of Poland. For a Consumer, this choice does not deprive the Consumer of protection afforded by provisions that cannot be derogated from by agreement under the law of the country of the Consumer’s habitual residence that would otherwise apply, including where Article 6 of Regulation (EC) No 593/2008 applies.
For a Business User that is not a Protected Customer, disputes are submitted to the competent courts having jurisdiction over the registered place of business of Poland Documents in Warsaw, Poland, to the extent a valid forum agreement is permitted. No exclusive Warsaw forum applies to a Consumer. A Consumer may bring or defend proceedings in any court available under mandatory applicable law. A Protected Sole Trader receives every jurisdictional protection that mandatory law extends to that person.
Before litigation, either party may voluntarily send a written notice describing the dispute, material facts, affected order or Service, and requested remedy and invite an informal resolution. This step does not delay or condition a withdrawal, statutory complaint, payment dispute, urgent relief, limitation period, or access to a court or authority.
27. Changes to these Terms
Poland Documents may update these general Terms prospectively for an objectively justified reason, including a mandatory legal or regulatory change, a necessary security measure, prevention of abuse, or a necessary adaptation to a third-party technical interface on which a Service depends. The current version and effective date are posted on this page.
The version affirmatively accepted for a paid order, fixed-period license, protected access purchase, or subscription continues to govern that transaction except where a lawful change mechanism was expressly accepted. A later website posting does not retroactively change a confirmed price, output, access period, Delivery definition, retention, deletion, refund, liability allocation, or accrued remedy.
A material change affecting an active subscription or another ongoing paid contract is supplied on a Durable Medium with at least 30 days’ advance notice unless a different mandatory window controls, and takes effect only after any required acceptance. A subscriber may cancel before a prospective fee or material scope change takes effect. A new purpose, provider, recurring feature, or material processing activity may require a new notice, choice, or acceptance before it begins. Mandatory rules governing modifications of continuous digital services remain unaffected.
28. General provisions
These Terms, the Product-Specific Terms validly incorporated and accepted for the relevant Service, the confirmed product description, and the transaction-specific Order Confirmation constitute the contractual agreement for that Service. The Privacy Policy, Cookie Policy, and Data Security page remain transparency notices and do not create blanket consent or reduce a right.
If a provision is held invalid or unenforceable, it is limited or removed only to the minimum extent necessary, and the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. Headings and summaries are for navigation and do not override the operative text.
A User may not assign a paid access right or contract without prior written consent except where mandatory law permits. Poland Documents may transfer these Terms as part of a lawful succession, reorganization, sale, or transfer of the Registry Intelligence business, provided the transfer does not reduce mandatory rights and required notice is supplied.
Electronic notices, acceptances, confirmations, invoices, and records may be used where permitted by law. The English version controls for a Business User unless a separately accepted version states otherwise. Where the Polish Language Act requires Polish-language consumer information or a Polish-language contract, the required Polish version is provided and forms the basis of interpretation to the extent required by law. For any Protected Customer, no English-language priority clause limits a right to receive pre-contract information, controls, terms, withdrawal information, or confirmation in a required language, or resolves an ambiguity so as to reduce mandatory protection.
Nothing in these Terms creates an agency, partnership, joint venture, employment, fiduciary, customs-broker, attorney-client, laboratory, certification, or government relationship. No third party receives a contractual right except where a Product-Specific Term or mandatory law expressly provides otherwise.
29. Contact
Questions about these Terms, access, purchases, complaints, withdrawal, or the Services may be sent to:
Registry Intelligence
Operated by Natallia Vasilyeva, conducting business as
NATALLIA VASILYEVA – Poland Documents
Ogrodowa 58/lok. 29
00-876 Warszawa, Poland
NIP: 9512533744
REGON: 521062093
Email: inbox@polandoc.com
Telephone: +48 501 335 073
Contact Registry Intelligence
Annex 1. Model withdrawal form
Complete and return this form only if you are a Consumer or qualifying Protected Sole Trader, wish to withdraw from a contract, and a statutory withdrawal right applies. Use of this form is optional; any other unambiguous statement sent before the deadline is sufficient.
To: Natallia Vasilyeva, conducting business as NATALLIA VASILYEVA – Poland Documents, Ogrodowa 58/lok. 29, 00-876 Warszawa, Poland; email: inbox@polandoc.com.
I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service / supply of the following digital content:
Service or digital content: ______________________________________
Ordered on: _____________________________________________________
Name of Consumer(s): ____________________________________________
Address of Consumer(s): _________________________________________
Order reference (optional): ______________________________________
Email used for the order (optional): _______________________________
Signature of Consumer(s) (only if this form is submitted on paper): __
Date: ___________________________________________________________
Delete as appropriate where more than one Consumer entered into the contract.